Attendance Issues
Check permissions, network, and latest app version before retrying submission.
Support
Support Email: viitortechnologies@gmail.com
Notification Issues
Enable OS notifications and reopen the app after login to refresh tokens.
Location Issues
Confirm GPS is enabled and Markeazy has the required location permission.
Password Reset
Use Forgot Password, then contact support if email delivery fails.
Business hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
Support FAQ
How do I reset my Markeazy password?+
Use the Forgot Password option on the login screen of the relevant portal or app. If you remain locked out, email viitortechnologies@gmail.com from your registered address.
Attendance is not submitting. What should I check?+
Confirm network connectivity, location/camera permissions if required by your company workflow, and that you are on the latest Markeazy app build.
I am not receiving notifications.+
Enable notification permission for Markeazy, keep the app updated, and ensure you are logged in so a push token can register.
Location permission issues on Android+
Grant location permission while using the app (and always/precise only if your company policy requires it). Restart the app after changing permissions.